Transporting Adults with Disabilities

Newtrax

Since 2011, we have partnered with Newtrax, Inc., to provide safe, dependable, clean, and courteous transportation for clients in our programs. Newtrax’s trained drivers provide door-to-door service between client homes and our program sites. All drivers undergo a background check, motor vehicle registration screening, drug and alcohol testing, and  ongoing training. Driver training includes defensive driving by a certified driving instructor, abuse prevention, and certification in CPR and first aid. Additionally, drivers are linked to a dispatcher via a “hands free” GPS link for constant communication and emergency response.

A small number of clients use Metro Mobility/Transit Link or another public carrier to get to and from home and work. For these individuals, Merrick’s Transportation Manager handles the scheduling and payment of external transportation services.

Alternative Billing Bypass Transportation Services

Merrick provides transportation pass-through services throughout Minnesota. We administer Metro Transit Go-To Cards for use on city buses, light rail, and Metro Mobility. We also coordinate transportation through Lyft and other approved alternative transportation providers when needed to help individuals access the services and supports they need.